AMS Veltech is a centralized system used by Vel Tech University students to track academic progress, including real-time attendance records. While the system is generally reliable, students occasionally notice errors, missing updates, or incorrect attendance figures.
If your attendance is not displaying correctly on AMS Veltech, do not panic this guide will walk you through the possible reasons, provide troubleshooting tips, and recommend the best steps to resolve the issue.
Common Reasons Why Attendance Might Not Show Correctly
Faculty Delay in Updating
- Attendance is usually entered by faculty after each class.
- Sometimes, due to tight schedules or unforeseen delays, updates may be pushed to the next day or even later.
Manual Entry Errors
- Faculty may accidentally mark someone absent instead of present (or vice versa).
- Incorrect data entry or system glitches during updates can also lead to mistakes.
Class Not Yet Uploaded
- Lab sessions, tutorials, or seminars may take longer to reflect due to group-based or non-standard entries.
- The system might update in batches, especially during weekends or holidays.
AMS Portal Sync Issue
- Sometimes the AMS portal faces syncing delays between the faculty input and the student dashboard.
- Logging out and logging back in after a few hours can sometimes solve visibility issues.
Low Internet or Cache Problem
- Browser cache issues may cause incomplete or outdated data to be displayed.
- A quick refresh or clearing your browser cache might resolve the display issue.
Temporary Server Glitches
- Server downtime or technical errors on the AMS backend can cause temporary issues in data display.
- These are usually fixed within 24 hours by the university IT team.
How to Fix or Report Attendance Issues
Step 1: Wait and Recheck
- Wait at least 24 hours before taking action.
- Attendance may still be in the process of being uploaded.
Step 2: Cross-Check Your Attendance Manually
- Keep your own record of attendance.
- Compare it with the AMS portal to identify exact mismatches.
Step 3: Clear Cache and Try Another Browser
- Clear your browser cache or try using another browser (Chrome, Edge, Firefox).
- Log in again and check if the issue persists.
Step 4: Contact the Subject Faculty
- If the issue continues, approach the respective subject teacher politely.
- Provide your roll number, subject name, and class date where the issue occurred.
Step 5: Escalate to the Academic Coordinator
- If multiple subjects are affected or faculty hasn’t responded, report the problem to your department coordinator or academic advisor.
Step 6: Reach Out to AMS Support
- For technical problems on the portal, email or visit the AMS helpdesk:
- 📧 support@veltech.edu.in
- 📞 (Insert helpdesk contact if known)
Tips to Prevent Attendance Confusion in the Future
- Check AMS regularly – do not wait until exams to notice errors.
- Maintain a personal log of your attendance for reference.
- Inform faculty promptly if you are attending online or joining late so they can mark you accordingly.
- Save screenshots of your daily attendance if you suspect regular issues.
Conclusion
Attendance discrepancies on AMS Veltech can be frustrating but are usually caused by minor delays or entry errors. Most issues can be quickly resolved by contacting the relevant faculty or tech support. Staying proactive and checking your records regularly ensures that problems are caught early and resolved efficiently.